Job Description
Responsible for coordinating and liaising between the company and Government organizations / authorities and provide a key inter-face between the two and provide quick, efficient and reliable services for all Government related jobs.
Strategic RESPONSIBILITIES N/A
Operational
- Carry out all activities for official collection & submission of government applications and processing of variety of legal documents.
- Accurately prepare and process required legal documents related to government agencies such as Ministry of Economic, Court, Chamber of Commerce, Tadweer, Civil Defense, Traffic & Transport department and Municipality for renewal & new vehicles.
- Represent the company at different offices like Airport, Embassies, Police station, Ministries, Municipalities, Traffic department as and when required.
- Assist the office in determining any issues identified with vehicle registration and renewal
- Salik & Traffic fine management for new and existing vehicles under Taxis, Limos & Private categories.
- Provide expert advice to business and employees on all permits, approvals, incidents investigations & other gov-related procedures.
- Manages the database of fines paid daily by drivers and ensures the entry of all fines in D365 system.
People Management
- Manage Communication with Taxi Drivers in terms of renewal of expired driving licenses and also filing case with court against customers for non payment of fare trips.
- Building and maintaining relationships with key stakeholders Regulatory authorities RTA / CID /Dubai Police, customers, and partners
- Leading organizational change initiatives to improve efficiency and effectiveness.
- Leading cross-functional teams to achieve business objectives.
Product/Process Improvement
- Adherence to the set regulations, policies and procedures.
Qualifications Education & Certifications:
- Minimum of Secondary Education with strong PR experience.
- Excellent written & oral communication skills in both English and Arabic.
Knowledge & Skill
- Minimum of 5-7 years of experience in public relations or a related field related to taxi operations.
- Effective interpersonal skills to successfully work with local government agencies.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously related to taxi operations.
- Qualification in doing activities with the UAE government and RTA related to taxi operations.
Experience
- More than 5+ years of proven experience in similar role with strong knowledge of UAE Labour law.
- Must have experience and working knowledge with government organizations and embassies.
