Job Description

Responsible for coordinating and liaising between the company and Government organizations / authorities and provide a key inter-face between the two and provide quick, efficient and reliable services for all Government related jobs.

Strategic RESPONSIBILITIES N/A

Operational

• Carry out all activities for official collection & submission of government applications and processing of variety of legal documents.
• Accurately prepare and process required legal documents related to government agencies such as Ministry of Economic, Court, Chamber of Commerce, Tadweer, Civil Defense, Traffic & Transport department and Municipality for renewal & new vehicles.
• Represent the company at different offices like Airport, Embassies, Police station, Ministries, Municipalities, Traffic department as and when required.
• Assist the office in determining any issues identified with vehicle registration and renewal
• Salik & Traffic fine management for new and existing vehicles under Taxis, Limos & Private categories.
• Provide expert advice to business and employees on all permits, approvals, incidents investigations & other gov-related procedures.
• Manages the database of fines paid daily by drivers and ensures the entry of all fines in D365 system.

People Management

• Manage Communication with Taxi Drivers in terms of renewal of expired driving licenses and also filing case with court against customers for non payment of fare trips.
• Building and maintaining relationships with key stakeholders Regulatory authorities RTA / CID /Dubai Police, customers, and partners
• Leading organizational change initiatives to improve efficiency and effectiveness.
• Leading cross-functional teams to achieve business objectives.

Product/Process Improvement

• Adherence to the set regulations, policies and procedures.

Qualifications Education & Certifications:

• Minimum of Secondary Education with strong PR experience.
• Excellent written & oral communication skills in both English and Arabic.

Knowledge & Skill

• Minimum of 5-7 years of experience in public relations or a related field related to taxi operations.
• Effective interpersonal skills to successfully work with local government agencies.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously related to taxi operations.
• Qualification in doing activities with the UAE government and RTA related to taxi operations.

Experience

• More than 5+ years of proven experience in similar role with strong knowledge of UAE Labour law.
• Must have experience and working knowledge with government organizations and embassies.