EKFC has always been committed to providing its customers with high-quality products & ancillary services. It is this quest for quality that earned the company the *Dubai Quality Award-1996; the ISO 9002 Certification in 1999, the Dubai Quality Award for the Service Sector 2002, upgradation to ISO 9001:2000 in 2002 and ISO Certification of F&B Department and Le Chocolat in 2003 & 2004 respectively. The Quality Assistant assists the Senior Quality Manager in checking the functions of the quality system. S/he monitors quality records and ensures that they are filled and handled properly and that documented procedures are implemented and followed by all staff members without exception.