Job Description

Assistant Manager – Front Office – Jumeirah Marsa Al Arab

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Living World Trade Centre is located in the heart of Dubai’s business district, offering luxury serviced apartments. Since opening in 2008, it has become the preferred choice for travellers seeking short, medium and extended stays. The property combines the comfort of home with Jumeirah’s signature Arabian hospitality, complemented by access to a range of dining and wellbeing experiences.

About The Job

An exciting opportunity has arisen for anAssistant Manager to joinJumeirah Living World Trade Centre. The main duties and responsibilities of this role:

• To ensure that all slandered operating procedures and policy are always adhered to complete daily
• To continually check all public areas for upkeep and cleanliness and to complete daily standards and quality check in all areas.
• To assist the front office manager in the checking of VIP arrivals apartments and the meeting and escorting of arriving residents.
• To ensure that the residence health and safety and Secuity policy are implemented and correctly adhered to at all the time.
• To ensure all the guest compliance is handled promptly and efficiently.
• To build rapport with residence and guest and maintain interaction in order to update the guest history profile.
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• Strong problem-solving abilities, able to navigate complex challenges and find innovative solutions.
• Proven leadership and team management skills, fostering collaboration and motivation across teams.
• Exceptional project management skills, with a track record of successfully managing multiple priorities.
• Advanced proficiency in Microsoft Office programs, using them to enhance efficiency and streamline processes.
• In order to be considered for this role you will have at least 2 years of working experience in a similar role in a luxury five-star hotel environment.
  

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)