- Fraud Trend Identification: Leading a team to proactively identify emerging fraud patterns and schemes within the digital payment market in Iraq.
- Fraud Prevention Procedures: Developing, implementing, and enforcing procedures and controls to minimize fraudulent activities across ZainCash's operations.
- System and Application Security Enhancement: Collaborating closely with the product and IT teams to integrate security features and layers into ZainCash's systems and applications.
- Collaboration with National Security: Working directly with national security agencies in Iraq on fraud-related cases, providing necessary information and support for investigations.
- Central Bank of Iraq (CBI) Reporting: Managing and preparing fraud reports as required by the Central Bank of Iraq.
- Customer Education: Developing and implementing continuous education programs for ZainCash customers to raise awareness about fraud risks and preventative measures in digital payments.
- Information Security Collaboration: Working closely with the information security team to identify and address potential security gaps within ZainCash's systems and processes that could be exploited for fraud.
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