Job Description

Key Responsibilities

• Manage and coordinate all operational aspects of the clinic, including staffing and scheduling
• Ensure compliance with DHA regulations and standards, implementing necessary protocols and training for staff
• Oversee systems to ensure accurate and secure patient information management
• Manage the billing process, including insurance verification, claims submission, and payment reconciliation
• Monitor clinic performance using key performance indicators (KPIs) to identify areas for improvement
• Implement best practices to enhance operational efficiency and patient satisfaction
• Provide training and support for staff on systems, billing procedures, and compliance matters
• Works as an effective team member in a multidisciplinary team
• Enforce policies and oversee the staffs’ compliance to policies
• Creates an efficient work environment by fostering strong communication between medical staff and non-medical staff
• Support and supervise the team to ensure goals are achieved

Requirements

• Bachelor’s degree in healthcare management, business administration, or a related field
• Significant experience in clinic operations management, preferably in UAE
• In-depth knowledge of MOH regulations and billing processes
• Strong leadership and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven problem-solving and organizational skills
• Exceptional attention to detail and accuracy
• Commitment to delivering high-quality patient care and achieving operati